Help center
Help center
Quick answers to the questions we hear every day.
- FEL certified
- Made in Guatemala
- 30-day guarantee
- No card
Step-by-step guides
Every Cuadra task explained with screenshots, from your first sale to reading your reports. The guides are in Spanish.
- Empieza a vender en 10 minutos
- Operar el POS
- Abrir y cerrar caja
- Cotizaciones, órdenes y devoluciones
- Vender al crédito
- Agendar y gestionar citas
- Gestionar clientes
- Importar inventario
- Órdenes de compra
- Configurar facturación electrónica (FEL)
- Pagos en línea y tu plan
- Marketing y comunicaciones
- Recordatorios para volver a agendar
- Administra tu equipo
- Leer tus reportes
Frequently asked questions
What people ask us most before getting started.
How do I create my account?
Tap "Try 14 days", enter your email and business name. In less than a minute you're in, with Pro active and ready for your first sale.How do I invite my team?
From Settings → Team, type each person's email and choose their role. They receive an email with a link to join.Does Cuadra issue electronic invoices?
Yes. We support FEL for Guatemala from day one. Configure your NIT and certificate in Settings → FEL.How do I change plans?
In Settings → Billing you'll see your current plan. You can upgrade or downgrade anytime, no penalty.Is my data safe?
Yes. Your data is encrypted in transit and at rest, backed up automatically, and isolated per business with row-level security. The details are at cuadra.gt/seguridad.Can I export my data?
Of course. You can download sales, customer and inventory reports as CSV anytime. Your data is always yours.
Account & team
How do I invite my team?
From Settings → Team, type each person's email and choose their role. They receive an email with a link to join.
Try 14 dayscuadra.gt/configuracion/equipo
Can't find what you're looking for?
Write to us via WhatsApp or email and we respond within hours.
Contact support